Membership - Hamilton City Libraries -

About Us

Hamilton City Libraries membership

Membership of Hamilton City Libraries is free to residents/ratepayers of Hamilton City Council. Other membership options are available for non-residents/ratepayers and for visitors to Hamilton — please contact the library for further details. Corporate memberships are also available.

JOINING IN PERSON

You may join at any of our six libraries. Joining one library gives you access to all our libraries but before you receive full borrowing privileges you will need to provide personal identification, proof of address and sign your library card.

JOINING ONLINE

You may join using the online form after reading and accepting the membership conditions. Once you've completed the online form, you'll be given a temporary membership number that you can use when reserving items in the catalogue. Before receiving full borrowing privileges, you'll need to visit one of our libraries within 2 weeks, show your personal identification, proof of address and sign your library card.

WHAT DOCUMENTS WILL I NEED?

Personal identification — One form of current personal identification with your name on it. For example, a driver’s licence, passport, birth/marriage or civil union certificate, bankcard or credit card, Community Services card or official student ID card.

Proof of address — An official document dated and mailed within the last two months stating your name and current residential address. For example, a tenancy agreement, bank statement, bills such as electricity, gas, telephone, rates or an address included on a current driver’s licence.

SUBSCRIPTION MEMBERSHIP OPTIONS

We offer subscription memberships for non-Hamilton residents or ratepayers. As a subscription member, you are entitled to use of our entire print collections, eCollections and databases.
There are two subscription membership options - Individual or Group. An Individual membership can be purchased for 6 months or 1 year, and entitles you to a maximum of 20 items on issue at any one time.
A Group membership can be purchased for 6 months or 1 year, entitles you to up to six library cards for your household per Group, and a maximum of 20 items on issue per card at any one time.
Please see our Fees and Charges for current Subscription Membership costs.

Conditions of Membership

As a member you are responsible for:
• returning items by the due date
• all fees and charges on your account
• any loss, theft or damage that occurs to items while on loan to you
• informing the library when your card is lost or stolen
• informing the library of any change of address or other contact details

You will be entitled to a maximum of 20 items on issue at any one time.

Under 18 years:
• Permission from a parent or legal guardian willing to accept all guarantor responsibilities is required.
• The guarantor agrees to accept responsibility for all fees, charges and items

Please note:
• A guarantor's borrowing privileges are linked to those they are acting as guarantor for
• Suspension of borrowing rights and/or referral to a debt collection agency may occur to recover overdue items and charges on all cards you are responsible for
• The use by any person of any library service or facility must be for legal purposes, and must not result in breach of copyright, breach of privacy rights, unauthorised alteration or deletion of data or website contents, unauthorised access to information or the access or transmission of illegal images or text

Privacy

Hamilton City Libraries is a unit of Hamilton City Council. Your privacy is important to us. “We”, “our” or “us” means Hamilton City Council in the statement below.

We may update this statement from time to time.

What information we collect
By becoming a member, you agree to provide personal information to us, including your name, contact details and date of birth. We may collect other personal information in any correspondence we have with you.

How we will use your information
We use your personal information:
• to manage your membership, including processing your application, maintaining your records, advising you of overdue or requested items, recovering outstanding fines and debts and updating you on library services and events.
• to discuss any matters about your membership with your parent or legal guardian, if you are under 18 years of age.
• to respond to your requests, enquiries or feedback, or for customer care related activities.

From time to time, we may contact you to seek your feedback on our services or facilities you have used. This will help us better understand who is using our services and facilities and how these can be improved. You can contact us if you don’t want to be included in these types of surveys.

Sharing your information
Besides our staff, we may disclose your personal information to:
• any of our service providers (including the provider that hosts our online application form), where your personal information helps us provide our services to you. Our service providers must keep your personal information confidential.
• another person or organisation if we are required to do so under any law, or as part of legal proceedings or other investigations. This may include a debt collection agency to recover overdue materials and charges.
• any person to whom you authorise us to disclose your personal information (including your parent or legal guardian if you are under 18 years of age).

What if you do not provide us with the personal information requested?
If you do not provide us with the personal information that we request from you, we may not be able to complete your application, adequately respond to your requests or enquiries, provide the services or facilities you have requested, or process payments on your behalf.

Accessing and correcting your personal information
If you’d like to ask for a copy of your personal information, or to have it corrected, please contact us at hamiltoncitylibraries@hcc.govt.nz, (07) 838 6826, or Hamilton City Libraries, 9 Garden Place, PO Box 933, Hamilton 3204, New Zealand.

Your rights to access, and correct, any personal information we hold about you, are subject to the Privacy Act 1993.

You may join using the online form.